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The 24/7 AI concierge for service businesses.

Volition answers every customer across WhatsApp, voice, live chat, and email. It qualifies leads, follows your SOPs, schedules jobs, and drives revenue.

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WhatsApp · 10:42 Office AC not cooling

Can someone come today?

Availability checked 2 slots
Visit booked Today · 14:30

Cooling team · Business Bay

From incoming request to confirmed visit.

Watch Volition move the work forward.

Follow one request as Volition qualifies the job, uses your tools, finds a valid time, and confirms the visit in WhatsApp.

Live request

Office AC not cooling

New request
WhatsAppAl Noor Offices · Business Bay
Our office AC stopped cooling this morning. Can someone come today?
I can help. What is the company, site, and best contact number?
Al Noor Offices, Business Bay. Unit AC-04 is running but blowing warm air. No warning light.
Customers · Create customer profile Al Noor Offices created Running
Service areas · Check site coverage Business Bay covered Running
You’re in our service area. I’ll check the cooling team’s schedule now.
Availability · Check schedule 14:30 and 16:00 available Running
We can come today at 14:30 or 16:00. Which works for you?
14:30 works.
Jobs · Create booking VOL-1842 · today 14:30 Running
Booked for 14:30 today. The cooling team has your site details and will message before arrival.

Write the workflow the way you explain it to your team.

Give Volition clear, numbered instructions in natural language. Insert an app whenever the agent needs to check coverage, find availability, create a job, or hand work to your team.

AC cooling requestPublished workflow
Up to date
InstructionsNatural language
  1. Greet the customer and ask for their company, site, and best contact number.
  2. Use Customerslook up customer to retrieve an existing profile or create a new one.
  3. Ask which AC unit is affected, whether it is running, and whether any warning light is visible.
  4. Use Service areascheck coverage to confirm the service address is covered.
  5. Treat loss of cooling at a commercial site as urgent and give the dispatcher the captured context.
  6. Use Availabilitycheck schedule and offer the customer two valid times.
  7. Once confirmed, use Jobscreate booking and send the visit summary.
7 instructions4 tools connected
Natural-language instructions with the required app call embedded exactly where it runs.

Prepare the quote. Get approval. Keep following up.

Volition turns confirmed job details into a customer-ready quote, routes it to your manager for approval, sends it in the customer’s channel, and follows up until there is a clear next step.

Commercial AC repairQuote workflow
Follow-up scheduled
Technician report · 16:42 Compressor replacement recommended

Al Noor Offices · Unit AC-04

  1. 1
    QuotePrepared the draftScope and job details included
  2. 2
    Manager approvalApproved for sendingReviewed by Omar · 17:06
  3. 3
    WhatsAppSent the approved quoteDelivered with a review link
  4. 4
    Follow-upScheduled the next touchTomorrow · 10:00
Awaiting customer decision Follow-up stays active until the next step is clear
From a confirmed service scope to an approved quote and a tracked customer next step.

Every customer channel. Never miss a call again.

Volition handles WhatsApp, voice, live chat, and email in the customer’s language. When a person is needed, it escalates to your team with the full conversation and next action attached.

Customers reach you on

  • WhatsAppLive
  • Voice calls
  • Live chat
  • Email
One live requestOffice AC not cooling
10:42
Customer · Arabic

مكيف المكتب لا يبرد. هل يمكن أن يأتي أحد اليوم؟

ARAnswering in the customer’s language
Volition

Reply continues with the customer, site, and job context already in place.

Human escalation On-call dispatcher notified Urgency and full conversation attached
Team handoff Customer · site · job · next action No repeating. Nothing lost.